Administered Pricing Without A Pricing Department: What Independent Operators Actually Face
The pricing-strategy literature is written for the wrong audience. It is written for pricing strategists, pricing consultants, and…
There Is No Signal In The Noise. There Is A Sort.
The Q2 2026 earnings tour rolled through the industry press last week and produced a synthesis that has…
The Tip Screen Isn’t The Problem. Your Contract Is.
Every operator in the country has watched the tip-screen backlash roll through the news feed for the last…
The Buying Room
There are two rooms the restaurant operator sits in when they make a vendor decision. One is the…
The 411 On Who Runs Your Operation
What Showed Up This Week A revenue-management piece landed in the feed making a serious argument about AI.…
The 411 On The Salesman Conundrum
What Showed Up This Week A LinkedIn piece landed in the feed this week making the case that…
Noodles Just Handed Every Independent Operator The Restaurant Turnaround Playbook They Refuse To Run
You read the earnings headline this morning. “Noodles & Company Declares It’s ‘Back’ After Historic Sales Quarter.” Comps…
Great Hospitality Can Overcome Bad Food
The operator inside a drifting brand does not own the menu, the pricing, the recipes, or the marketing.…
Influence Without Authority Five HR Moves Rewritten For The Operator
The corporate consulting industry produces an endless stream of “influence without authority” playbooks aimed at professionals who need…
The Counter Isnt Merchandising Its the Contract
Issue: A recent Supermarket News piece by Richard Mitchell and a LinkedIn response to it both ask the…