Growth Is Capability You Own, Not Sales You Buy: A Starbucks Example
Starbucks shouldn’t buy Chipotle, because buying another company’s sales is accumulation, and an operation only grows when it owns a capability it didn’t have and has a growth plan to put it to work.
Where’s The Plan? Part 2
The first signal that a restaurant is drifting never shows up on the report. By the time labor or food cost moves, the drift has been running for weeks through every quirk the cast saw and nobody passed up.
Where’s The Plan? Part 1
A forecast built off last year is a plan to hold last year. Read against one, the GM investing in growth looks like drift and the GM quietly losing the business passes every check. The fix is a growth plan...
